Shipping policy

Thank you for visiting our Shipping Policy page. Below, you'll find all the essential details about our order processing and delivery procedures. Please take a moment to review this information carefully.

Order Processing

We have a streamlined workflow tailored to your order type:

  1. Custom Posters: For personalized designs, we collaborate closely with you. After you review and approve the design, our team proceeds with printing, typically within 1-2 business days.
  2. Standard Posters with (or without) Activity Data Customization: These posters follow an expedited workflow, as only the activity data is customized. Printing for these orders also takes 1-2 business days after order confirmation.

Estimated Delivery Times

Our goal is to deliver your posters swiftly and efficiently. Estimated delivery times vary based on your location but generally range between 1-4 business days after the order is printed.

  • Please note that these timeframes are estimates and subject to factors such as regional delivery services, customs processes, and unforeseen delays. While we strive for timely delivery, specific arrival dates cannot be guaranteed.

Order Tracking

To keep you informed about your shipment’s progress, we provide a track-and-trace code as soon as your order is shipped. With this code, you can monitor your order’s journey and know exactly when to expect your posters.

Worldwide Printing and Delivery

Our extensive network ensures efficient production and delivery across the globe:

  • Printing Locations: We operate in 32 countries with 140+ printing partners, ensuring high-quality, localized production.
  • Delivery Partners: We collaborate with over 40 reliable logistical providers, including PostNL, DHL, FedEx, Royal Mail, USPS and UPS, to deliver to more than 100 countries worldwide.

Important Notes

While we work diligently to provide accurate delivery timelines, some factors are beyond our control, such as:

  • Customs clearance processes.
  • Local delivery conditions.

We appreciate your patience and understanding should any delays occur.

Customer Support

Your satisfaction is our priority. If you have any questions or concerns about the shipping process or your order’s status, please don’t hesitate to contact our customer support team. We’re here to assist you at every stage of the process.

Thank you for choosing us. We value your trust and look forward to delivering your posters with care, quality, and efficiency.

Last updated: 16 January 2025